Staff Product Support Engineer
Company: VirtualVocations
Location: Topeka
Posted on: January 22, 2025
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Job Description:
A company is looking for a Staff Product Support Engineer
specializing in SSL, HTTPS, and Federal systems.
Key Responsibilities
Provide second line phone/email consultation to debug complex
security/network problems
Collaborate with Engineering to assist customers with testing or
troubleshooting
Document incident resolutions and develop training programs for the
department
Required Qualifications
7+ years of experience troubleshooting SSL, HTTP, and TCP/IP
Experience with network transformation technologies such as MPLS,
SD-WAN, or WAN Optimization
Ability to read packet captures and experience with design and
implementation
Hands-on experience with at least one public cloud
(AWS/Azure/GCP)
Knowledge of web-based security and network infrastructure,
including Security Proxies and Firewalls
Keywords: VirtualVocations, Kansas City , Staff Product Support Engineer, Engineering , Topeka, Kansas
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