Ticket Broker, Sporting Events, Concerts, Theater, Virtual
Company: Planet Green Search
Location: Kansas City
Posted on: April 1, 2025
Job Description:
Ticket Broker - Our client is a dynamic and fast-growing ticket
brokerage firm specializing in providing premium event tickets to
our clients. We pride ourselves on delivering exceptional customer
experiences by offering access to a wide range of entertainment
events, from sports games (NFL, NBA, MLB, NHL and College) and
concerts to theater productions and special events. We are
currently seeking a Ticket Broker to join our team and help us
continue our mission of connecting clients with unforgettable live
experiences.Job Description:Your primary responsibility will be to
source, acquire, and manage event tickets for various clients,
ensuring they have access to the events they desire. You will play
a critical role in our success by using your knowledge of the
ticket industry, exceptional communication skills, and dedication
to providing excellent customer service.Key Responsibilities:
- Source and acquire event tickets through various channels,
including direct purchases, partnerships, and ticket
exchanges.
- Monitor ticket availability and pricing trends to secure the
best deals for our clients.
- Negotiate with ticket suppliers to obtain preferred pricing and
seating options.
- Client Relations:
- Build and maintain strong relationships with existing and
potential clients.
- Consult with clients to understand their event preferences and
requirements.
- Provide expert advice on seating options and event
choices.
- Sales and Marketing:
- Promote available tickets and packages to clients through
effective marketing strategies.
- Collaborate with the marketing team to develop promotional
materials and campaigns.
- Track and report on ticket sales and revenue targets.
- Customer Service:
- Offer top-tier customer service to address inquiries, concerns,
and special requests.
- Manage ticket orders and ensure timely delivery to
clients.
- Handle and resolve customer issues with professionalism and
efficiency.
- Market Research:
- Stay updated on industry trends, event schedules, and popular
venues.
- Analyze market data to identify opportunities for growth and
expansion.
- Provide insights and recommendations for ticket pricing and
inventory management.Qualifications:
- Bachelor's degree in business, marketing, or a related field
(preferred).
- Previous experience in the ticket brokerage industry or a
similar role is a plus.
- Strong negotiation and communication skills.
- Exceptional customer service and problem-solving
abilities.
- Familiarity with ticketing platforms and industry trends.
- Sales and marketing experience is beneficial.
- Proficiency in using CRM software and Microsoft Office
applications.Why our client?
- Competitive Salary or draw for exceptional candidates.
- Uncapped commission structure.
- Opportunities for professional development and growth.
- A dynamic and supportive team environment.
- Access to exciting and exclusive events.
- The chance to help clients create unforgettable
experiences.
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Keywords: Planet Green Search, Kansas City , Ticket Broker, Sporting Events, Concerts, Theater, Virtual, Sales , Kansas City, Kansas
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